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People. Process. Partnership.

We’ve learned a lot in 30 years – about earning customer loyalty, treating employees like family and holding ourselves to a higher standard in service delivery. We share what we’ve learned every day and when we can, we share it here.

 
 

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Female Scientist Laboratory Technician

From Spreadsheet to Strategy: How Lab Asset Management Became a Competitive Advantage

Stop relying on spreadsheets. Discover how lab asset management boosts compliance, efficiency, and control.

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Lawyer Shaking Hands

Flagship Welcomes Jacob Godard as Vice President of Legal

Jacob will play a vital role in advancing Flagship’s legal strategy and supporting the company’s continued growth.

October 08, 2025

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Calibrating Lab Equipment

The PM Paradox: Why Labs Postpone Maintenance

Learn why skipping PM threatens lab performance and how tailored programs safeguard equipment, budgets, and compliance.

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Laboratory Microscope Assistant

A Lab Manager’s Guide to IQ/OQ/PQ

Learn why IQ/OQ/PQ validation is essential for labs. Ensure compliance, consistency, and data integrity with proper equipment validation protocols.

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Lab Worker Science Beaker

Why Lab Equipment Calibration is the Most Overlooked Compliance Risk

Lab equipment calibration isnt just a checkbox. Its a safeguard for compliance and credibility. Learn why inconsistent calibration puts labs at risk.

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Airplane Taking Off 2025 Runway

Sixteen Flagship-Supported Airports Shine in J.D. Power 2025 Satisfaction Study

We’re proud to share that 16 supported airports are recognized in 2025’s rankings, including #1 positions in both Mega & Large categories.

September 30, 2025

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Airport Back of Plane

Why Airports Can’t Afford to Overlook Facilities Management

Discover how facilities management helps airports cut costs, improve efficiency, and enhance passenger experience through smart strategies and technology.

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Safety Laboratory Cabinet

21 Questions to Ask Before You Renew

Before you sign a service agreement, ask your lab equipment support provider hard questions. Use this scorecard in your next review meeting.

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Lab Centrifuge Calibration

The Hidden Costs of Lab Equipment Downtime

Modern lab equipment downtime support evolved by integrating asset management, calibration, validation, & repair into a single framework.

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Solar Panel and Sustainable Buildings

LEED v5: What Facilities Managers Need to Know

Discover how LEED v5 is transforming facilities management with new standards for decarbonization, performance tracking, and occupant well-being.

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IT Security Monitors, Laptop, and Tablet

The Top 5 IT Mistakes Growing Companies Make and How to Avoid Them

Learn the top 5 IT mistakes growing companies make and how to avoid them to ensure stability, security, and scalability in your business operations.

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