Resources

 
 

People. Process. Partnership.

We’ve learned a lot in 30 years – about earning customer loyalty, treating employees like family and holding ourselves to a higher standard in service delivery. We share what we’ve learned every day and when we can, we share it here.

 

Inside Facilities Maintenance

Airport Airline Lounge

From Chaos to Calm: Strategies for Overcoming Crowded Airport Lounges

As the number of passengers flocking to airport lounges grows, delivering an elevated passenger experience becomes increasingly challenging.

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American Flags

Beyond Duty: The Strengths of Veterans in Facilities Maintenance

Veterans are the perfect candidates for facility managers; their unique skills and perspectives can bring noteworthy benefits to the position.

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Coronavirus

Bottles of COVID-19 Vaccine Flasks

FDA Approves First COVID-19 Vaccine

The FDA has approved the first COVID-19 vaccine and will continue to review and authorize COVID-19 vaccines as they prove safe and effective.

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Facility Workers Wearing Face Masks

OSHA Updates Coronavirus Guidance to Stress Masks

OSHA updates Coronavirus Guidance to offer measures for protecting workers in higher-risk areas and for facilities with mixed-vaccination status workers.

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Webinars

Passenger Airplane Runway Video Chat

Regaining Passenger Confidence Amid COVID-19

Facilities Maintenance in a New Era. Passengers are looking for a feeling of safety, a healthy environment, & for visibility of what’s happening.

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Close-Up of Indoor Facility HVAC

Beyond HVAC: Indoor Air Quality and COVID-19

Conversations about the future of Integrated Facilities Management Beyond HVAC: Indoor Air Quality and COVID-19

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Videos

Flagship Features Courtney Wright

Flagship Features: Aviation Insights and Enhancing the Passenger Experience with Courtney Wright

This episode provides valuable tips on optimizing your maintenance strategy by putting passengers and employees first.

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Maria Madrigal Flagship Features

Flagship Features: Putting Employees First with Maria Madrigal, SVP of HR

Maria discusses community outreach, career development, intergenerational communication, plus diversity, equity, & inclusion initiatives.

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Client Stories

Modern Lab Facility

Flagship’s Scalable Support Helps Pharmaceutical Company Thrive

Flagship employed its Science-Ready Assessment to ensure the facility was set up for optimal scientific productivity and innovation.

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Microscopes in a Medical Lab

Flagship Lab Services Provides Top Bioscience Company with Innovative Vendor-Managed Inventory Solutions

Designing and implementing a Vendor-Managed Inventory program to manage this lab’s top 225 consumables from dock to point-of-use.

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White Papers

Microscopes in a Medical Lab

An Effective Lab Operations Program Will Make You More Fundable

Make yourself more fundable, demonstrate not only the quality of your science but also your ability to run a well-managed operation.

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Crowd of People on Growth Graph

Stay Open Responsibly: Best Practices for Post-Pandemic Facilities Maintenance

2023 Update

Designed to help maintain a healthy facility while supporting employees as they learn to manage both remote and on-site work.

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