Resources
People. Process. Partnership.
We’ve learned a lot in 30 years – about earning customer loyalty, treating employees like family and holding ourselves to a higher standard in service delivery. We share what we’ve learned every day and when we can, we share it here.
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How Flagship’s Training Center Prepares Employees for Success at RDU
Flagship built an off-site training center so new hires learn cleaning and hospitality standards before starting at RDU. Staffing has grown well past the original contract target since.
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How Airports Can Improve Operational Performance
Learn how leading airports improve performance through smarter maintenance, cleaning, technology, and planning while protecting the passenger experience.
View Inside FM Blog
Facility Leader’s Guide: Building a High-Performance Janitorial Program
Square footage doesn’t decide cleaning needs, building use does. Flagship’s guide gives facility leaders seven strategies for a janitorial program built around real occupant expectations.
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5 Hidden Inefficiencies Costing Your Facility More Than You Think
Discover five hidden inefficiencies that could be increasing facility costs and learn how to improve operational performance across your workplace.
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Flagship Successfully Renews ISSA CIMS Green Building with Honors Certification
Flagship just renewed its CIMS Green Building with Honors certification, the cleaning industry’s leading mark for quality and sustainability.
July 09, 2026
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How Flagship Supported the Opening of San Diego’s New Terminal 1
Through proactive planning, strategic staffing, and collaboration with stakeholders, Flagship helped ensure the smooth opening of New Terminal 1 at San Diego International Airport.
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