Resources
People. Process. Partnership.
We’ve learned a lot in 30 years – about earning customer loyalty, treating employees like family and holding ourselves to a higher standard in service delivery. We share what we’ve learned every day and when we can, we share it here.
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Service Spotlight on Luis Rodriguez
Meet Luis Rodriguez, a Maintenance Engineer at Flagship Facility Services for over 12 years. He is a master tradesman and is often requested by name due to his strong commitment to service. He enjoys the fact that every day is a new experience and he can create or learn on the job daily.
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Service Spotlight on Francisco Solorzano
We would like to shine a spotlight on Francisco Solorzano, a Facilities Project Manager at Flagship Facility Services for over 7 years
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3 Training Programs to Improve Business
Employees want training & will leave companies that do not grow their skills. Here are 3 training topics you can implement to bring value to the company.
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The Perfect Candidate
Are you in search of the perfect candidate? There are many qualified individuals job searching, you just have to know where and how to look.
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Take Routine Maintenance to the Next Level
It’s easy to let routine projects become routine. Consider how your regularly scheduled projects can play a bigger part of the organization’s future goals.
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Emergency Preparedness
It’s better to be ready & never have to enact a plan than to have confusion & chaos during an emergency. Planning, training & practice can help everyone.
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Improve Your Onboarding Experience
Employees want training & leave companies that don’t grow their skills. Here are 3 program topics you can implement to bring value to the company.
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Employee Financial Wellness Programs
Educating employees to better themselves and their personal situations can have a positive overall impact on your company.
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What Does Safety Mean to You?
The leadership at Flagship Facility Services talks about what safety means to them and how they work hard to provide what is needed to make sure that employees are able to get Home Safe…Everyone, Everyday!
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Stress Reducing Techniques for Traveling
Don’t give into the chaos that happens when you’re in the whirlwind of getting ready & getting out the door, take advantage of these stress reducing tips.
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Quick Communication Tips for Facility Managers
As your facility goes through change you need to be able to communicate them. Here are some tips to help communicate change to different levels of stakeholders.
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Frontline Employees Know Customers Best
Talk to your frontline employees. 92% of customers say they would stop purchasing from a company after a poor customer service experiences.
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