Keep an eye out for Flagship Facility Services at the 2023 Airport Customer Experience Symposium, scheduled for April 3-5 in Louisville, Kentucky. The Airports Council International – North America (ACI-NA) and the American Association of Airport Executives (AAAE) host this annual event to assess best practices and rising trends in airport customer experience.
The symposium will cover various topics, from enhancing the volunteer experience to the importance of an inclusive passenger journey. Any professional wanting to learn more about current aviation trends are welcome to attend.
Flagship will be giving away swag during the Shop ‘Til You Drop Event, taking place after lunch on Tuesday. The Airport CX Symposium will be held at Louisville Muhammad Ali International Airport, one of 25+ airports Flagship services.