This biopharma organization has established itself as an industry leader by combining the agility of a biotech with the reach and resources of an established pharmaceutical company. With its dedication to innovation and helping those in need, the client has developed and distributed lifesaving therapies for patients worldwide.
The Challenge
The client operates numerous laboratories across multiple facilities, all focused on pioneering advancements in medical treatments and therapies. This demands a constant supply of lab materials and services for scientists to advance their research.
Lacking a proper workflow for purchasing and managing end-user order requests, the responsibility fell onto the scientists. They were burdened with tracking orders, reconciling packing slips, following up on outstanding shipments, and approving invoices, ultimately pulling them away from their core responsibility: scientific research. The client recognized the need for a dedicated procurement role but struggled to find a budget-friendly solution.
![Purchasing Manager in Office Purchasing Manager in Office](https://flagshipinc.com/wp-content/uploads/2024/08/Purchasing-Manager-Office.jpg)
The Solution
As the client’s existing lab services provider, Flagship proposed a unique solution. Traditionally, the procurement budget covers the costs of a procurement specialist. Flagship, however, recommended reallocating funds from the lab operations budget to ensure this dedicated resource could focus exclusively on the requisitioning needs of the scientists.
Once hiring funds were acquired, Flagship contracted a procurement specialist to manage and supervise the purchasing process, including:
- Order placement and tracking
- Vendor management
- Communication with scientists
- Back-order management
- Purchasing approvals
By ensuring the labs are well stocked, this position alleviated scientists from the stress of managing orders.
In 12 Months
1,800Orders Placed
3,416Items Ordered
4,160Hours Back to Science
The Outcome
Impressed by the procurement specialist’s success, the client sought to expand Flagship’s role to include the management of more labs. To streamline the acquisition of supplies and ensure consistency across all sites, Flagship implemented a central requisitioning system. This improvement not only enhanced the client’s bottom line but also gave back crucial time to the scientists.
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