Resources
People. Process. Partnership.
We’ve learned a lot in 30 years – about earning customer loyalty, treating employees like family and holding ourselves to a higher standard in service delivery. We share what we’ve learned every day and when we can, we share it here.
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Empowering Women in Facilities Management
As Women’s History Month comes to a close, Flagship is celebrating all the women who have contributed to the advancement of facilities management.
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ACI World 2022 ASQ Awards: World’s Best Airports for CX
ACI World’s 2022 Airport Service Quality (ASQ) awards & a new category this year.
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FM Basics: Reactive, Preventive and Predictive Maintenance
What is the difference between the three types of maintenance?
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Sweeping Success: How Flagship Elevated RDU’s Cleanliness Standards
When the current janitorial contract was up for renewal, RDU put their janitorial services program out to bid and asked participants to provide facilities services solutions.
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Using IT to reduce Airport OPEX
Most airports are planning to increase investments in digital technology to transform the passenger experience while improving the bottom line.
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Managing a Hybrid Workplace: an FM’s POV
Tips for FMs in managing a hybrid workplace – building on the lessons learned during the pandemic.
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4 HVAC Strategies recommended by ASHRAE
Four main components of improving your indoor air quality (IAQ) – ASHRAE recommendations
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OSHA withdraws its COVID 19 ETS as of 1/26
OSHA withdrew the temporary ETS around mandate-or-testing for COVID-19. So – are employers off the hook? NO!
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Is the remote work experiment over yet?
The remote work experiment may be here to stay – but a significant portion of the workforce seems destined to return to the office.
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In 2019, Growth and Training were key. What do employees want in 2022?
It’s been a long pandemic – as we come to the end of year 2/beginning of year 3 – what do employees want from their employers?
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2021’s Top 5 – the greatest hits
2021 was just as challenging as 2020 – here are our top 5 articles that touched on some of the difficulties faced by facility managers last year.
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New Year’s Purge
Removing the clutter of the past will make room for the winds of change to blow in for the new year and present new opportunities for your business.
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