Resources

 
 

People. Process. Partnership.

We’ve learned a lot in 30 years – about earning customer loyalty, treating employees like family and holding ourselves to a higher standard in service delivery. We share what we’ve learned every day and when we can, we share it here.

 
 

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Surf Rider Foundation Living Green Award

Living Green Award

Tony Soriano, Regional Sales and Operations Director at Flagship Facility Services, was the honorary recipient, on behalf of the Surfrider Foundation Huntington/Seal Beach (H/SB), of the 2019 Living Green Award.

October 31, 2019

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Protecting Your Staff

Protecting Your Staff

Almost half of the hospitality workers have said that things have happened to them, but are afraid to report them because they feel the company will take the side of the client over them.

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JD Power Passenger Satisfaction 2020

Advancing Passenger Satisfaction

Making things as painless as possible for passengers is very important. How can you start improving the overall experience for passengers?

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Airport Travel Passenger Satisfaction

J.D. Power Releases 2019 Satisfaction Study Results

Flagship is happy to announce that all airports that we work with continue to lead the charge in customer satisfaction.

October 17, 2019

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Use Technology Control Viruses

Tech to Control Viruses

Reduce the number of high-touch areas in your facility by removing the “touch” portion of things that people do every day. In bathrooms, no-touch flushing, soap dispensers, faucets, air dryers or paper towels can help remove the number of germs that spread from one person to another.

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Facility Worker with Flu

Get Your Facility Ready for Flu Season

How can you prepare your facility for combating these micro-organisms? Here are some tips to help arm your facility & keep it from becoming a ghost town.

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Cleaning California Coast

Flagship Helps Clean Up California’s Coastline

Tony Soriano, Regional Sales and Operations Director at Flagship Facility Services dedicated his time and services to helping clean up California’s coastline for over 15 years. What started as a personal pursuit to clean up his local beach has become a community endeavor with over 24,000 volunteers up and down California’s coastline.

October 04, 2019

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Creating Social Value

Creating Social Value

What have you done to make your employees feel empowered? This week at Flagship we are focused on creating social value for our employees.

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Eco-Focused Sustainable Disruption

Sustainable Disruption

What challenge does your business have that you can turn into a sustainable opportunity? Customers are driving corporations to become more eco-focused.

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Luis Maintenance Engineer Service Spotlight

Service Spotlight on Luis Rodriguez

Meet Luis Rodriguez, a Maintenance Engineer at Flagship Facility Services for over 12 years. He is a master tradesman and is often requested by name due to his strong commitment to service. He enjoys the fact that every day is a new experience and he can create or learn on the job daily.

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Francisco Facilities Project Manager Service Spotlight

Service Spotlight on Francisco Solorzano

We would like to shine a spotlight on Francisco Solorzano, a Facilities Project Manager at Flagship Facility Services for over 7 years

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3 Training Programs to Improve Business

3 Training Programs to Improve Business

Employees want training & will leave companies that do not grow their skills. Here are 3 training topics you can implement to bring value to the company.

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