Resources
People. Process. Partnership.
We’ve learned a lot in 30 years – about earning customer loyalty, treating employees like family and holding ourselves to a higher standard in service delivery. We share what we’ve learned every day and when we can, we share it here.
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The Future of Jobs
The evolution of technology is changing everyday tasks and disrupting the current ways of business. Companies need employees that can develop a
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Living Green Award
Tony Soriano, Regional Sales and Operations Director at Flagship Facility Services, was the honorary recipient, on behalf of the Surfrider Foundation Huntington/Seal Beach (H/SB), of the 2019 Living Green Award.
October 31, 2019
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Protecting Your Staff
Almost half of the hospitality workers have said that things have happened to them, but are afraid to report them because they feel the company will take the side of the client over them.
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Advancing Passenger Satisfaction
Making things as painless as possible for passengers is very important. How can you start improving the overall experience for passengers?
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J.D. Power Releases 2019 Satisfaction Study Results
Flagship is happy to announce that all airports that we work with continue to lead the charge in customer satisfaction.
October 17, 2019
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Tech to Control Viruses
Reduce the number of high-touch areas in your facility by removing the “touch” portion of things that people do every day. In bathrooms, no-touch flushing, soap dispensers, faucets, air dryers or paper towels can help remove the number of germs that spread from one person to another.
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Get Your Facility Ready for Flu Season
How can you prepare your facility for combating these micro-organisms? Here are some tips to help arm your facility & keep it from becoming a ghost town.
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Flagship Helps Clean Up California’s Coastline
Tony Soriano, Regional Sales and Operations Director at Flagship Facility Services dedicated his time and services to helping clean up California’s coastline for over 15 years. What started as a personal pursuit to clean up his local beach has become a community endeavor with over 24,000 volunteers up and down California’s coastline.
October 04, 2019
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Creating Social Value
What have you done to make your employees feel empowered? This week at Flagship we are focused on creating social value for our employees.
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Sustainable Disruption
What challenge does your business have that you can turn into a sustainable opportunity? Customers are driving corporations to become more eco-focused.
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Service Spotlight on Luis Rodriguez
Meet Luis Rodriguez, a Maintenance Engineer at Flagship Facility Services for over 12 years. He is a master tradesman and is often requested by name due to his strong commitment to service. He enjoys the fact that every day is a new experience and he can create or learn on the job daily.
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Service Spotlight on Francisco Solorzano
We would like to shine a spotlight on Francisco Solorzano, a Facilities Project Manager at Flagship Facility Services for over 7 years
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