How Flagship Technology is Setting a New Standard at San José Mineta International Airport

During the pandemic, SJC partnered with Flagship, its trusted janitorial services provider, to elevate cleaning standards and operational efficiency. Flagship introduced a cutting-edge staff monitoring system, Flagship Intuition, that leverages TRAX Analytics technology. This innovative system utilizes proximity badging that connects to designated Wi-Fi points around the airport. Not only does the system enable real-time employee tracking, but it also ensures prompt response to cleaning needs and inventory updates.

Through Flagship’s Intuition software program, stakeholders gain comprehensive visibility into frontline janitorial operations. This integration of advanced technology creates accountability and optimizes resource allocation, ensuring a consistently high standard of cleanliness throughout SJC.

The introduction of Flagship Intuition has streamlined the coordination of cleaning tasks and resource management at SJC. The real-time tracking of janitorial teams via proximity badging optimizes workflows by targeting cleaning efforts precisely when and where they’re needed. This proactive approach minimizes downtime and improves the responsiveness of janitorial staff. The impact of the enhanced cleaning protocols is directly felt by passengers, who benefit from cleaner facilities, reduced wait times, and increased confidence in the airport’s commitment to their health and well-being.

As airports adapt to heightened cleanliness expectations in the wake of global health challenges, SJC’s adoption of innovative cleaning solutions positions it as a leader in the aviation industry. The successful implementation of Flagship’s technology not only meets current standards but also future-proofs SJC against evolving passenger expectations.