Managed IT Services

 
 

Flagship understands that modern businesses rely on effective, efficient, and secure technology solutions. Our services are tailored to meet the specific needs of your business, whether you're a small start-up or an established medium-sized enterprise.

 
 

Managed IT Services for every industry

Many IT providers push cookie-cutter solutions, but your business deserves better. Our tech solutions are personalized, scalable, and designed to drive results. Our approach combines expert insight, quick response, and strategic vision to help you stay protected, perform at your best, and outpace the competition.

Aviation

  • Airports & airlines
  • Terminals
  • Lounges
  • Aircrafts
  • Outbuildings
  • Boarding bridges

Business & Manufacturing

  • Retail
  • Church facilities
  • Manufacturing plants
  • Corporate offices
  • Industrial warehouses
  • Distribution centers

High Tech

  • Data centers
  • Tech campuses
  • Learning and development labs

Biotech

  • Life sciences companies
  • Biopharmaceutical facilities
  • Research labs
  • Cleanrooms
  • Cold storage rooms
  • Startup incubator labs

Education

  • Private schools
  • Auditoriums
  • Higher education campuses
  • Parking lots
  • Conference rooms
 
 

Ready to Take Your IT Solutions to the Next Level?

Our Tech Services let you focus on what you do best: growing your business. With a 99.1% customer satisfaction score, we're trusted by clients nationwide to deliver robust, responsive, and resilient IT infrastructure. Simply fill out the form to get started.

Complete and submit this short form and get the help you need to succeed. If you need to talk with someone right away, call us at 844-649-8884.

Talk to an Expert

 
 

Reliable, scalable Managed IT Services tailored to small and mid-sized businesses

 

Technology should support your business, not drag it down. Our Managed IT Services are designed for dynamic organizations that want to reduce tech complexity, improve data security, and allow their teams to focus on their work.

With 24/7 support, complete network oversight, and a customer-first approach, we provide the infrastructure, insight, and responsiveness you need to keep moving forward.

 
 
 
Managed IT Services Icon

Managed IT Services from Flagship

Managed IT Services

Our fully managed services give you complete IT coverage for a predictable monthly fee. We handle everything from endpoint support to network monitoring, so your team stays focused and productive.

Key solutions:

  • Unlimited remote support
  • 24/7 monitoring and issue resolution
  • Complete network management and documentation
  • Secure credential vault
  • Monthly reports and recommendations
 
 

Cybersecurity Services

Cybersecurity threats are too complex for one-size-fits-all protection. We deliver layered cybersecurity strategies that protect your systems, your people, and your data, including human risk training and advanced detection.

Key solutions:

  • Advanced endpoint protection (Bitdefender, Sophos, SentinelOne)
  • Managed Detection and Response (MDR) with 24/7 SOC
  • Full disk encryption
  • DNS-layer security and firewall protection
  • End user awareness training
  • Dark web monitoring
  • Regular security assessments

Data Backup and Recovery

Losing critical business data can be catastrophic. Our backup and recovery solutions are automated, tested, and designed to get you back online fast, even after major disruptions.

Key solutions:

  • Frequent, verified backups (on-site and off-site)
  • Backup support for Office 365 and Google Workspace
  • Documented test restores
  • Rapid data recovery protocols
  • Customized retention settings
 
 

Cloud Services

Whether you are cloud-first or hybrid, we help you get the most out of cloud infrastructure. From email platforms to hosted apps, we ensure smooth migration, security, and user access.

Key solutions:

  • Migration and support for AWS, Microsoft Azure, and Google Cloud
  • Office 365 and Google Workspace licensing and integration
  • Cloud-based backup solutions
  • Hosted productivity tools (Dropbox, Axcient, Adobe)
  • Collaboration platforms (Zoom, Slack, Microsoft Teams)

Virtualization Services

Virtualization allows you to consolidate hardware and maximize performance, saving money, energy, and rack space while making your IT environment more flexible and scalable.

Key solutions:

  • Physical-to-virtual server conversion
  • Resource consolidation and optimization
  • Easier upgrades and rollouts
  • Reduced power and cooling requirements
 
 

IT Consulting and Strategy

We go beyond technical support, partnering with you to plan, budget, and align your IT infrastructure with long-term business goals. Whether you're modernizing systems or preparing for growth, our consulting services provide clarity and confidence.

Key solutions:

  • IT roadmaps and strategic planning
  • Infrastructure assessments
  • Budgeting and cost forecasting
  • Technology lifecycle planning
  • Software licensing and vendor management

Co-Managed IT Services

Already have an internal IT team? Flagship Technical Services acts as an extension of your staff, offering added capacity, specialized skills, and 24/7 backup when your team needs it most.

Key solutions:

  • Helpdesk overflow and escalations
  • Specialized project support
  • Remote monitoring and patch management
  • Documentation and compliance assistance
 
 

Telecommunication Services

We help simplify your telecom stack by managing provider relationships and delivering high-performance communication infrastructure.

Key solutions:

  • VoIP phone system setup and support
  • ISP coordination and service negotiations
  • Internet redundancy and failover solutions
  • Scalable solutions for growing teams

Cloud Licensing and SaaS Procurement

Simplify software purchasing, billing, and license management while accessing better pricing on Microsoft, Adobe, and other leading SaaS platforms. We provide a consolidated invoice and handle license assignments, renewals, and ongoing support.

Key solutions:

  • Microsoft licensing (Office 365, Azure, Dynamics 365)
  • Security solutions (Bitdefender, Sophos, Webroot, SentinelOne)
  • Cloud services (AWS, Google Cloud, Microsoft Azure)
  • Productivity tools (Dropbox, Axcient, Adobe)
  • Communication and collaboration tools (Zoom, Slack, Microsoft Teams)
 
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Data Backup and Recovery: Sleep Soundly, Knowing Your Data Is Safe

When disaster strikes, can your business survive? Our Comprehensive Solutions have you covered:

  • We Handle Everything: Hardware, software, and regular backups
  • Safeguard Your Business Security: Protection from hacking or virus threats
  • On-Site and Off-Site Backups: Automatic and frequent backups
  • Swift Recovery: Quick restoration if data loss occurs
 
 

Managed Tech Services: Fast, Friendly, and Responsive

Are you tired of dealing with IT service providers that just don't deliver? Experience what truly exceptional outsourced IT services should be:

  • Tailored Packages: Customized solutions for any business size or budget
  • Predictable Costs: No extra charges for unexpected breakdowns
  • Ramped-Up Productivity: Round-the-clock monitoring to prevent problems
  • 24/7 Availability: Reliable support, regardless of time or holiday
IT Professional Data Center
 

What Our Clients Are Saying

“ The professionalism and level of knowledge this team has is like no other. Their forward thinking creates a system that grows with our company. We switched from another well known IT service provider a few years ago and we have absolutely no regret. Their customer service, follow up and attention to detail is the strength of their team. You absolutely will not regret moving to Flagship for IT support. ”

Senior Account Executive, ELT Insurance Services

Client Stories
 
 

Cybersecurity: Protect Against Threats

The threat to your systems has never been greater. Let us deal with ransomware, hackers, and viruses:

  • Advanced Protection: Cutting-edge security measures
  • Expert Insights: Frequent updates on the ever-changing security landscape
  • Multi-Layered Approach: Comprehensive protection, including human element training
  • Rollback Capabilities: Ability to revert to previous states, saving costs
Digital Security Concept
 

Virtualization: Save Space and Power, Boost Performance

You can reduce costs while increasing your capacity and scalability. Virtualization of your Tech services can result in:

  • Reduced Physical Footprint: Less space, power, and cooling required
  • Going Green: Optimized servers, saving costs
  • Flexibility: Seamless server workload movements for greater adaptability
 

Comprehensive Solutions for Seamless Facilities Care

Did you know that Flagship is more than just a managed it services services company? Every day, our clients rely on us to manage the critical, behind-the-scenes operations that keep their buildings running smoothly.

Facility Maintenance

Facility Maintenance

Your facilities have a lot of different layers, but that doesn’t mean you need a lot of different vendors. As a single source provider, we routinely self-perform more than 75% of our facilities services.

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Specialty Maintenance

Specialty Maintenance

After almost 40 years delivering facility services to companies large and small, we’ve developed training programs and protocols for a wide variety of specialty maintenance services.

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Janitorial Services

Janitorial Services

With more than 35 years of experience, Flagship combines the resources of a nationwide janitorial cleaning service with the personalized touch of a local cleaning company.

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Engineering Services

Engineering Services

Navigating the complexities of modern facilities requires more than just service; it demands solutions developed through decades of experience and technical acumen.

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MEP

Mechanical, Electrical, & Plumbing (MEP)

Our in-house, licensed plumbers, electricians, and HVAC technicians perform maintenance, repairs, and renovations to exacting standards.

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Lab Support Services

Lab Support Services

Our priority is ensuring that your lab is primed for scientific research and readily scalable – from incubator stages to clinical trials.

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Lab Equipment Services

Lab Equipment Services

Specializing in everything from calibration and validation to preventive maintenance and repair and testing and certification.

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Culinary Services

Culinary Services

Our culinarians plan, prep, and serve tasty and nutritious food, made from scratch with a focus on local and organically grown ingredients.

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Project Management

Project Management

No project is too complex for our seasoned Project Management professionals. From inception to ribbon-cutting, we’re your on-site eyes and ears.

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Ancillary Staff Management

Ancillary Staff Management

We develop dedicated brand ambassadors, committed to going above and beyond the call and the contract to make sure your facility stands out among your peers.

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Mobile Support

Mobile Support

Flagship’s Mobile FM Technicians are on call to deliver solutions to your most urgent facility maintenance needs, from the curb to the roof and everything in between.

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